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Real quick, my thoughts on Apple’s iPad

27 January 2010 302 views Comments « »

It’s a gap-filler. A few niches have been created where the current offering of gadgets is inadequate for whatever reason, and the iPad can cater to many of them.

Students

In the future, every student at Acme University will carry a single item for all their classes. As class begins, the professor instructs them to refer to their textbooks. Every student touches the item’s screen, and their textbook appears. As class continues, the students navigate from page to page, typing notes as they go, calling a calculator to the screen for some quick math magic, adding an exam date to their calendar without reaching for their datebook, confirming some facts on the Internet, sharing notes with a tardy classmate (without having to hand over their notebook), and eventually taking a quiz and getting their scores… All from a single, slim, usable screen.

This is possible right now – no second-generation features are needed to achieve this future. Just adoption by a school. If I was a student at such a school, you bet your overstuffed backpack I’d spend $499 on an iPad to participate.

Old People

Today’s elderly don’t have a good computing option. I know this is terribly unoriginal, but my grandparents need only a handful of features on their computer. Everything else is either a distraction or an obstacle in the labyrinth that is a typical operating system (Yes, even Mac OS X).

Tablets of the past basically replaced the mouse with a stylus, so using them wasn’t much easier than using a laptop. But having to touch an icon to look at photo albums, play a movie, have a video call*, write an email… That’s easy.

This is simultaneously both the most awesome evolution and devolution of digital interaction ever: We’re a huge step closer to Minority Report, but all we’re basically doing is grabbing, poking, and groping the areas of a screen that look like they’ll accomplish our goals. (“Unhh. Must watch movie. Must press movie picture. Funny movi-Must make bigger. Must stretch movie to make bigger. Stretch with hands. Gooood.”)

* Yes, I know there’s no camera on the iPad. Just be patient.

Healthcare

Everyone knows doctors like tablets. Nothing new here. Google if you’re curious.

What It Isn’t – and Some Closing Thoughts

The iTab isn’t a replacement for anything Apple is selling right now. I’m not buying one, and I’d be surprised if many of my friends do. I simply don’t buy Steve’s claim that the iPad does things the iPhone and Macbook do – but better. Designers, programmers, CAD engineers, gamers, and people who just like to tinker with their computers won’t want an iPad – at least not in lieu of a Macbook. And I doubt lots of people are going to double up on their mobile devices.

But I do think Apple has the opportunity to take hold of new and developing markets. This is a checkpoint (milestone?) in the computing revolution: Hardware innovation is plateauing as integration with public services, ubiquity of data networks, and efficiency and grace of software mature. To all the people underwhelmed by the iTab, I empathize. But to the people who are trashing the iTab for being a huge disappointment, I have to ask: In what massive way has the iTab failed you?

I think the truth is that it got reasonably close to our mental image of a mythical digital gadget. Yea, it needs a camera, AT&T needs to start not sucking, multi-tasking, and a couple other things which we’ll get soon enough. But what the heck else were you expecting? Hardware is done innovating for a little while.

Apple is wise to spread its user experience magic to as many niches as it can. Get those credit cards into the iTunes Store, impregnate educational institutions with Apple’s sensibility and usability, rejuvenate relationships between grandparents and their grandkids, replace hospital clipboards with iPads.

Every major technology company should be focused on merging itself with people’s lives. Steps toward this goal are the only achievements that sound impressive anymore! (“Solar panels on your company’s roof? Cute trick, kid. Your company’s solar panels power my house? Holy shit!”) Google is making itself the omniscient brain of the world, Amazon is a seemingly omnipotent consumer universe sitting on a single mouse-click, and Apple could be the company that makes all of this omnipresent… and elegant.

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  • takeeverything
    those are good/interesting points. and you're right, i don't think most of us will be getting one.
  • Thanks Beily. Yea, I don't see many young professionals buying an iPad (expect those who just want one for the sake of owning cool toys). I think Apple is going to get far more new customers with the iPad than it will experience lateral movement from an existing product to the iPad.
  • AustinHinkle
    I think that makes alot of sense Sumeet. My concern is really about the multitasking... I understand that the iPad in its present form doesn't preclude apple from updating their OS to allow for this, but its the fact that they havn't yet. Its no surprise this is a desired, neh, mandatory feature for alot of potential customers and there decision not to indicates an underlying problem... maybe they cant get enough processor speed or hard drive packed into it, maybe the OS reworking takes alot more then we expect, but whatever prevented them from doing that concerns me...

    Also on a side note, do you know their plans with iBook, will individuals have the ability to publish on it or will it be run exclusivly through publishers?
  • Multi-tasking would be awesome, and I wouldn't be surprised if it was included for the next iteration of the iPad; but I'm not as concerned as you are about it. Of the demographics I can think of (students, moms, the elderly, healthcare professionals), only students would really miss the multi-tasking.

    The current iPhone user experience (no multi-tasking) isn't bad at all. On traditional computers, we depend on multi-tasking because we're working dedicatedly in a complex environment on tasks that necessarily require multiple applications. But the use cases for the iPad seem to be more singular: Watch a movie, read a book, video chat, send an email, browse some photos.

    The real feature-hole I feel with the iPad is the camera. It's a central component to a major use case. I'm inclined to think Apple will find a way to stick it in even before the launch in two months.

    I don't know about plans for iBooks to let individuals publish, but I would expect it eventually.
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